Who we are

A nearshore extension of your team — engineered for trust.

International Business Center Latinoamérica S.A.S. was founded on April 21, 2017 as a Simplified Joint-Stock Company (S.A.S.) and a service-export outsourcing partner of the Spanish company TITANES. We deliver nearshore outsourcing services to international markets through cross-border service exports, with bilingual and trilingual professionals operating from our hubs in Colombia.

We operate nationally with teams in Barrancabermeja, Bogotá, Soacha, Medellín, Cartagena and Barranquilla — Colombia. Our hybrid and remote model allows us to align with Spanish, EU and U.S. business hours.

Our journey started with our first partnerships in Europe, and from our hubs in Latin America we now serve companies across Europe and the U.S. in Technology, Customer Service, Engineering, Environmental, Quality and EHS — delivering measurable results, fast. Every engagement is built around your time zone, your workflow and your culture. We bring the discipline of a global consultancy with the agility of a boutique team: rigorous hiring, clear governance and senior leadership available on every account. We were born with the conviction that great talent should not be limited by geography — and that the right partner can make global teams feel local.

What drives us

Mission, vision & values

Our Mission

Expand our services internationally to other Spanish-speaking countries and broaden our process areas through the export of customer service and travel management, integrating reliable outsourcing processes that strengthen our clients' competitiveness in the global market. By 2030, we aim to reinforce our commitment to operational excellence as a B.P.O. provider through the personal and professional development of our team, generating trust, satisfaction and loyalty among our partner clients.

Our story

A short timeline of how we got here.

2017

Founded as a TITANES outsourcing partner

IBCL S.A.S. is established on April 21, 2017 as a Simplified Joint-Stock Company and outsourcing arm of the Spanish company TITANES, starting in customer service and incident management.

2022